Employ the Best Of AI Technology to Take Care of Your Company’s Non-Core Tasks with IBM’s Watson. Keep your customers engaged and hire top-notch talent for your organization with Watson’s unparalleled intellect and processing power. We all are counting on Artificial Intelligence as the next big thing that will revolutionize the way we will work and the way we will live. We think of utopian future where intelligent systems will handle work processes, and the use of workforce will become significantly redundant. It would help not only to cut operational costs but also to boost operational efficiency. The introduction of IBM’s Watson, an AI system is the harbinger of this coming age of non-human intelligence handling and processing complex data. In fact, the age has already begun.
Let us take a look at IBM’s business solutions that are complemented and boosted by Watson superior data handling and processing capabilities.
1. IBM’s Collaboration Solutions for Businesses:
IBM’s Collaboration Solutions is a collection of various products that help you streamline and ease your work which helps you to get rid of repetitive processes and boost your productivity.
1.1 Box Relay: Almost all businesses have processes that require minimum data processing and are almost mechanical and repetitive. This is where Box Relay comes into the picture. It helps you to automate, track and manage tasks that are repetitive.
1.2 Watson Workspace: IBM’s homegrown AI will integrate with your business applications and a network of employees and optimize the work by handling crucial data real time, thus easing a lot of data load and processing time.
1.3 IBM Domino: When content management becomes a hassle, IBM Domino chimes in and offers smart solutions to manage information crucial to your business including social communication, e-mails, and a cloud-based file management while keeping a tight leash on the security measures.
2. IBM’s Talent Management Solutions Led by Watson:
Talent management entails a process that includes hiring as well as employee engagement. IBM’s Watson deploys its Cognitive Systems which are capable of processing large amounts of data input from the organization’s software systems. Then it reasons, understands and refines information as per instructions and requests made by the HR department.
Learning and reasoning being the crucial part of Watson’s Cognitive System, it keeps improving from time to time, thus unburdening the HR department and imbibing great efficiency in hiring as well as employee management processes.
3. IBM’s Customer Engagement Solutions Led by Watson:
The string that binds a business and their clients together is what keeps on the workflow and generates profit. Managing your customers can be a daunting task as data can be complex, overlapping and as usual, massive.
IBM’s Watson inculcates efficiency in its customer engagement endeavors in three ways:
3.1 Watson Marketing: With the help of its superior AI algorithms, Watson learns the target audience for the right marketing procedures and then crafts and sends tailored marketing messages to the clients. In a nutshell, Watson learns who needs what and carries out marketing processes accordingly.
3.2 Watson Commerce: Watson learns and understands the customer specific requirements when it comes to customer experience and delivers the service as per the customer’s preference.
3.3 Watson Supply Chain: Supply chain is like clockwork, and any bottlenecks can cause a big roadblock in the flow. Watson learns and anticipates possible scenarios of supply chain blockages and calculates the most optimum solution that will mitigate the loss of time and costs.